{"id":800,"date":"2012-04-30T13:49:39","date_gmt":"2012-04-30T11:49:39","guid":{"rendered":"\/\/www.hotelandy.com\/?page_id=800"},"modified":"2023-08-16T09:58:07","modified_gmt":"2023-08-16T07:58:07","slug":"booking-information","status":"publish","type":"page","link":"https:\/\/www.hotelandy.com\/en\/booking-information\/","title":{"rendered":"Booking Information"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\">Booking Information &amp; FAQ<\/h1>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Please find below important information for your holidays at Andy Hotel Apartment Wellness. If you have any further questions, please contact us. Our friendly team will be happy to assist you.<\/p>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Bookings and reservations<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><h3><\/h3>\n<p><\/p>\n<div class=\"accordion\" id=\"accordionParent\">\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10217\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10217\">Inquiry, bookings and deposit<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10217\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<ul class=\"wp-block-list\">\n<li>Best rate promise: All our apartments and rooms can be booked <strong><a href=\"https:\/\/www.hotelandy.com\/en\/booking\/\">online<\/a><\/strong> through our website at the best rate.<\/li>\n\n\n\n<li>For binding reservations, 30% deposit is required for each room and apartment, with final balances payable on departure.<\/li>\n\n\n\n<li>For non-binding inquiries, please fill in our <a href=\"https:\/\/www.hotelandy.com\/en\/inquiry\/\"><strong>inquiry form<\/strong><\/a> or contact us by phone at +43 (5414) 86100 or by email at&nbsp;<a href=\"mailto:info@hotelandy.com\">info@hotelandy.com<\/a>.<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading12923\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse12923\">Cancellation policy<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse12923\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For cancellations on the day of arrival we charge 100% of the total amount.<\/li>\n\n\n\n<li>For cancellations up to 7 days prior to the date of arrival we charge 80% of the total amount.<\/li>\n\n\n\n<li>For cancellations from 13 to 7 days prior to the date of arrival we charge 50% of the total amount.<\/li>\n\n\n\n<li>For cancellations up to 14 days prior to the date of arrival no cancellation fees apply.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading12919\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse12919\">Travel cancellation insurance<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse12919\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p><strong>Our recommendation:<\/strong> <a href=\"http:\/\/hotel.europaeische.at\/plus?AGN=05000904\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Follow this link and take our a travel cancellation insurance.<\/a><\/p>\n\n\n\n<p>Cover exists in the event that you, as the insured customer, are unable to commence the trip<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>because you have been found to have an elevated temperature measured, even if a later test result is negative, or you have tested positive for COVID-19 without showing symptoms.<\/li>\n\n\n\n<li>if you show COVID-19 symptoms.<\/li>\n\n\n\n<li>because a close relative or a person living in the same household has contracted COVID-19 and your presence is urgently required.<\/li>\n\n\n\n<li>because a close relative in the shared household has contracted COVID-19 and you must therefore be quarantined.<\/li>\n<\/ul>\n\n\n\n<p>Click <a href=\"https:\/\/www.europaeische.at\/en\/service\/travelmagazine\/article\/covid-19-information-on-travel-insurance\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">here<\/a> to view all information.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10609\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10609\">Check-in and check-out times<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10609\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<ul class=\"wp-block-list\">\n<li>On the arrival date, rooms and apartments will be ready from 14:30. <\/li>\n\n\n\n<li>On the departure date, we kindly ask you to vacate your room by 10:30.<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10610\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10610\">Is breakfast included?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10610\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Our delicious help-yourself breakfast buffet is included in the apartment and room rates.\u00a0Breakfast in your apartment\/room can be arranged by advance booking for an extra fee.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading11164\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse11164\">How are the apartments furnished?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse11164\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>All apartments are equipped with a complete set of cookware and tableware, kettle, capsule coffee machine with 4 gratis capsules, dishwasher, induction hobs, stove with integrated microwave, refrigerator with freezer compartment, fire blanket, broom, long handle cleaning brush, dustpan set, cleaning bucket, a bag with cleaning utensils (sponge, brush, cleaner, dishwasher tablets, dish towels, sewing kit, cleaning cloths), towels, wellness bag with towels, bathrobe, bed linen and toilet paper.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10219\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10219\">Is the use of the spa area inclusive?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10219\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>YES. The use of the Andy sauna area, swimming pool and fitness centre is included in the room\/apartment price &#8211; day of arrival inclusive.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10611\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10611\">Taxi transfer \/ shuttle<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10611\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Leave the car at home and travel comfortably and eco-friendly by public transport.\u00a0We are happy to organize a transfer from\/to the train station or airport (extra charge).<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10607\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10607\">Methods of payment<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10607\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>We accept<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maestro<\/li>\n\n\n\n<li>Visa<\/li>\n\n\n\n<li>Mastercard<\/li>\n\n\n\n<li>AMEX<\/li>\n\n\n\n<li>V-pay<\/li>\n\n\n\n<li>Cash (\u20ac)<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Frequently asked questions<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><h3><\/h3>\n<p><\/p>\n<div class=\"accordion\" id=\"accordionParent\">\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading877\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse877\">Where is Hotel Andy located?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse877\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Andy Hotel Apartment Wellness is located in Tirol, Austria, in the beautiful Pitztal on a sunny plateau above the village of Jerzens at an elevation of 1,500 metres above sea level. Andy enjoys a prime setting directly at the Hochzeiger cable car, the gateway to the skiing and hiking area Hochzeiger.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.hotelandy.com\/en\/hotel-pitztal-tirol\/location\/\">Click here for directions to Andy Hotel Apartment Wellness.<\/a><\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10216\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10216\">What is inclusive at Andy?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10216\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Andy is a <strong>4-star superior hotel apartment<\/strong> featuring <strong>24 exclusive apartments<\/strong> sized 40m\u00b2 to 85m\u00b2 and <strong>14 finely appointed comfort double rooms<\/strong> in arolla pine. <strong>Breakfast is inclusive<\/strong> for all stays at our rooms and apartments. The hotel features a <strong>shop<\/strong> selling regional products and an <strong>\u00e0\u00a0la carte restaurant with bar<\/strong>.<\/p>\n\n\n\n<p>We offer plenty of space for you and your family, it&#8217;s up to you to decide whether you want to take advantage of the conveniences of an apartment or enjoy the fine culinary delights at our \u00e0 la carte restaurant. Our guests enjoy all <strong>amenities of a 4-star superior hotel:<\/strong> wellness area, beauty &amp; body treatments, guided tours and the <strong><a href=\"https:\/\/www.hotelandy.com\/en\/summer-holidays-tirol\/\">Pitztal Summer Card<\/a><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-group text-center is-layout-constrained wp-block-group-is-layout-constrained\">\n<a class=\"btn btn-primary\" href=\"https:\/\/www.hotelandy.com\/en\/apartment-services\/\" role=\"button\">Inclusive Services<\/a>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10613\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10613\">Is Wi-Fi available?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10613\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Free Wi-Fi is available for our guests.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10614\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10614\">Where can I charge my electric car\/Tesla?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10614\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Hotel Apartment Andy has three charging stations for electric cars, one for Tesla and one for all other models. The charging stations are located in the parking garage and are available for our guests for an extra fee.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading878\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse878\">Where can I park my car?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse878\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Our hotel has a parking garage with sufficient space. The use of the parking garage is free of charge for our guests.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading883\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse883\">How far is the cable car &#8211; Hochzeiger Bergbahnen?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse883\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>The valley&nbsp;station of the Hochzeiger Bergbahnen &#8211; your gateway to the ski and hiking area Hochzeiger &#8211; is within 2 minutes walking distance. Click&nbsp;<a href=\"https:\/\/www.pitztal.com\/en\/winter\/prices\" target=\"_blank\" rel=\"noopener nofollow\">here<\/a>&nbsp;to view the current lift ticket prices.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10221\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10221\">What is the Pitztal Summer Card?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10221\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>The <a href=\"https:\/\/www.hotelandy.com\/en\/summer-holidays-tirol\/\"><strong>Pitztal Summer Card<\/strong><\/a> <strong>is included in the room and apartment price.<\/strong><\/p>\n\n\n\n<p>Make the most of your holidays in the Pitztal and enjoy<strong> free admission to attractions<\/strong> in the Pitztal and its surroundings. You will receive your Pitztal Summer Card from your accommodation provider, the card is valid from the first day after arrival until the day of departure inclusive. The Pitztal Summer Card gives you free access to the cable cars or the XP Adventure park every day. In addition, you will have free access to other participating businesses such as museums, swimming lake, indoor climbing wall, Steinbock Centre as well as free use of public buses in the Pitztal all the way to Imst train station or Imst Postplatz.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.pitztal.com\/en\/summer\/prices\/pitztal-sommer-card\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Click here for more information.<\/a><\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading882\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse882\">Does the hotel offer childcare?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse882\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Hotel Andy does not offer childcare. Children may use our unsupervised children&#8217;s playroom at any time.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n        <div class=\"accordion-item\">\n        <div class=\"accordion-header border-bottom-0 bg-transparent\" id=\"heading10222\">\n            <button class=\"accordion-button bg-transparent border-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse10222\">Are dogs allowed?<\/button>\n        <\/div>\n        <div class=\"accordion-collapse collapse\" id=\"collapse10222\" data-bs-parent=\"#accordionParent\">\n            <div class=\"accordion-body\">\n<p>Yes, dogs are welcome at Andy, we charge \u20ac 20 per dog\/night (without food).<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Booking Information &amp; FAQ Please find below important information for your holidays at Andy Hotel Apartment Wellness. If you have any further questions, please contact us. Our friendly team will be happy to assist you. Bookings and reservations Frequently asked questions<\/p>\n","protected":false},"author":1007,"featured_media":11815,"parent":0,"menu_order":87,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"position":[],"class_list":["post-800","page","type-page","status-publish","has-post-thumbnail","hentry"],"meta_box":{"attachment":[],"dreisechzig":""},"_links":{"self":[{"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/pages\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/users\/1007"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":0,"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/pages\/800\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/media?parent=800"}],"wp:term":[{"taxonomy":"position","embeddable":true,"href":"https:\/\/www.hotelandy.com\/en\/wp-json\/wp\/v2\/position?post=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}