Frequently asked questions
- Where can I park my car?Our hotel has a parking garage at your disposal with sufficient room. The use of the parking garage is free of charge for our guests.
- Where is Hotel Andy?
- Is the use of the SPA free?YES, it is. The use of the Andy saunaworld, the swimming pool and the gym is included in the price - also on the day of your arrival.On the day of your departure you have the possibility to use the SPA area including afternoon snacks at the price of € 20,- per person.You can find our SPA treatments here.
- Is half board included in the price?YES, it is. We offer the Andy 3/4 board. The day starts at Hotel Andy with the rich breakfast buffet with products from local farmers. In the afternoon we offer a snack buffet with soup, salads, cakes or pastries and cold dishes. In the evening our guests enjoy a 5 or 6 course menu. You can find further details here.
- How far is the cable car – Hochzeiger Bergbahnen?The valley station of the Hochzeiger Bergbahnen is a 2 minute walk away. You can find the tickets prices here.
- Do I have to make a deposit?Yes, you do. As a confirmation of the booking we charge a deposit which we debit from your credit card. You can also transfer the money from your bank account.In summer the deposit is € 200.- and in winter we charge € 500.- per room.In case of a timely cancellation of your holidays (until 4 weeks before the day of arrival) we will refund the deposit. You can find all further terms of cancellation here!
- Are pets allowed?Yes, pets are welcome at Hotel Andy, we charge € 18,- per pet per night (without food)!
- Does the hotel offer childcare?
- In summer all children staying with us are automatically members of the “Pitzi children’s club” where there is free childcare from mid-June until mid-October. From Monday to Friday 9.00 – 17.00h (approx. 300m from the hotel).
- In winter children can join the free childcare at the hotel (17.00 – 21.00h) Sunday – Friday from Christmas until Easter.
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