Contact with us
If you contact us by form on the website or by e-mail, your data will be stored for six months for the purpose of processing the request and for follow-up questions. We will not pass on this data without your consent.
We would like to point out that in order to simplify the booking process and contract processing within the framework of cookies, the IP data of the subscriber is stored, as are the name, address, e-mail and credit card number of the customer. The data provided by you is required for fulfilling the contract. Without this data we cannot enter a contract for accommodation with you. No data will be sent to third parties, with the exception of credit card data which is provided to the processing bank institutions/payment service providers for the purpose of debiting the booking price and to tax consultants for fulfilling tax obligations. After cancellation of the booking process, the data stored by us will be deleted. In case of a contract all data from the accommodation contract will be stored until the end of the tax retention period (7 years). Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for fulfilling the contract) of the GDPR.
When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).
For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the “double-opt-in” procedure. For this purpose we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested answer. Further data will not be collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.
You can withdraw your consent to the storage of your personal data and their use for receiving e-mail newsletters at any time. In each newsletter you will find an unsubscribe link. You can also unsubscribe by sending an e-mail to firstname.lastname@example.org
Use of Google Analytics
Link: Browser Add On to disable Google Analytics
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in future as long as the cookie remains installed in your browser.
Use of Google Remarketing
This website uses the remarketing function of Google Inc. to present interest-based advertisements to website visitors within the Google advertising network. A “cookie” is stored in the visitor’s browser, which makes it possible to recognize the visitor when they visit websites that belong to Google’s advertising network. These pages may contain advertisements that refer to content that the visitor has previously viewed on websites that use Google’s remarketing feature.
Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords sets a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can see that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be traced through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example via browser settings that generally deactivate the automatic setting of cookies or set your browser so that cookies are blocked by the “googleleadservices.com” domain.
Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.
This website uses KunLeiSys Guest Club software (Regular Guest section). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club software is a service for organising and administering the Guest Club, offers, loyalty points, e-mails about events and the distribution of newsletters.
You can register to become a member of the Guest Club on our website. All the personal information you provide shall only be used for the purpose of the respective offer or service. The mandatory information requested for registration must be provided in full. If it is not, your registration will be declined. The personal data you provide on registration shall only be used as specified in your consent (Art. 6 Para. 1(a) GDPR). You are able to withdraw your consent free of charge at any time. This can be done via the unsubscribe link in the e-mail or the unsubscribe option in the Guest Club.
We shall store the information you have provided for the purpose of the Guest Club until such time as you unsubscribe and, as soon as you have unsubscribed and your Guest Club account has been deleted, your details shall be deleted from our servers and the servers of GASTROpoint GmbH.
We shall inform you of any important changes relating to the scope of the services we offer or that are necessary for technical reasons via the e-mail address you provided on registration or saved in your profile. This does not affect statutory retention periods. We have signed a contract data processing agreement with GASTROpoint GmbH and shall fully comply with the strict requirements imposed by the data protection authorities in our operation of KunLeiSys Guest Club software.
Please complete the mandatory fields on the registration screen, as otherwise your registration cannot be processed.
Your rights to information, correction, blocking, deletion and objection
You have the right to receive information about your personal data stored by us at any time. You also have the right to correct, block or, apart from the mandatory data storage for business transactions, have your personal data deleted. Please contact us using the contact details below. To ensure that data can be blocked at any time, this data must be kept in a block file for control purposes. You can also request the deletion of the data, as far as no legal archiving obligation exists. If such an obligation exists, we will block your data on request. You can make changes or withdraw your consent by notifying us accordingly with future effect. If you believe that your rights have been violated, you can file a complaint at the regulating authority. In Austria, this is the Austrian Data Protection Authority.
Responsible for data protection
Hotel Andy – Management
Phone: +43 (5414) 86100