Being Safe on Holidays
The safety of our guests and employees is our utmost priority. We have taken the following measures to make your stay pleasant and safe.
- Our spacious apartments offer plenty of space and sufficient privacy for you and your family.
- Breakfast can be enjoyed from the buffet in the restaurant. Breakfast in your room/apartment can be arranged by advance booking against extra fee.
- Restaurant, terrace and the large wellness area ensure sufficient distance to other guests.
- On request, we offer room service (against fee)
- Of course we follow all safety measures and have trained our team accordingly.
- Free protective masks are available for guests.
- Rooms and access cards are thoroughly cleaned before your arrival.
- Disinfectant dispensers have been installed throughout the hotel. All facilities such as door handles, elevators and staircases are regularly disinfected.
- Best rate promise: All our apartments and rooms can be booked online through our website at the best rate.
- For binding reservations, 30% deposit is required for each room and apartment, with final balances payable on departure.
- For non-binding inquiries, please fill in our inquiry form or contact us by phone at +43 (5414) 86100 or by email at info@hotelandy.com.
Summer 2023
- For cancellations on the day of arrival we charge 100% of the total amount.
- For cancellations up to 7 days prior to the date of arrival we charge 80% of the total amount.
- For cancellations from 13 to 7 days prior to the date of arrival we charge 50% of the total amount.
- For cancellations up to 14 days prior to the date of arrival no cancellation fees apply.
Winter 2023/24
- For cancellations on the day of arrival we charge 100% of the total amount.
- For cancellations under 14 days prior to the date of arrival we charge 80% of the total amount.
- For cancellations from 29 to 14 days prior to the date of arrival we charge 50% of the total amount.
- For cancellations up to 30 days prior to the date of arrival no cancellation fees apply.
Our recommendation: Follow this link and take our a travel cancellation insurance.
Cover exists in the event that you, as the insured customer, are unable to commence the trip
- because you have been found to have an elevated temperature measured, even if a later test result is negative, or you have tested positive for COVID-19 without showing symptoms.
- if you show COVID-19 symptoms.
- because a close relative or a person living in the same household has contracted COVID-19 and your presence is urgently required.
- because a close relative in the shared household has contracted COVID-19 and you must therefore be quarantined.
Click here to view all information.
- On the arrival date, rooms and apartments will be ready from 14:30.
- On the departure date, we kindly ask you to vacate your room by 10:30.
Our delicious help-yourself breakfast buffet is included in the apartment and room rates. Breakfast in your apartment/room can be arranged by advance booking for an extra fee.
All apartments are equipped with a complete set of cookware and tableware, kettle, capsule coffee machine with 4 gratis capsules, dishwasher, induction hobs, stove with integrated microwave, refrigerator with freezer compartment, fire blanket, broom, long handle cleaning brush, dustpan set, cleaning bucket, a bag with cleaning utensils (sponge, brush, cleaner, dishwasher tablets, dish towels, sewing kit, cleaning cloths), towels, wellness bag with towels, bathrobe, bed linen and toilet paper.
YES. The use of the Andy sauna area, swimming pool and fitness centre is included in the room/apartment price – day of arrival inclusive.
Leave the car at home and travel comfortably and eco-friendly by public transport. We are happy to organize a transfer from/to the train station or airport (extra charge).
We accept
- Maestro
- Visa
- Mastercard
- V-pay
- Cash (€)
