Being Safe on Holidays

The safety of our guests and employees is our utmost priority. We have taken the following measures to make your stay pleasant and safe.

  • Our spacious apartments offer plenty of space and sufficient privacy for you and your family.
  • Breakfast can be enjoyed from the buffet in the restaurant or in the apartment.
  • Restaurant, terrace and the large wellness area ensure sufficient distance to other guests.
  • On request, we offer room service (against fee) and a shopping service 3x per week .
  • Of course we follow all safety measures and have trained our team accordingly.
  • Free protective masks are available for guests.
  • Rooms and access cards are thoroughly cleaned before your arrival.
  • Disinfectant dispensers have been installed throughout the hotel. All facilities such as door handles, elevators and staircases are regularly disinfected.

 

  • All our new apartments rooms can be booked online at the most favourable price.
  • No deposits required if you book directly with us.
  • For non-binding inquiries, please fill in our inquiry form for or contact us by phone at +43 (5414) 86100 or by email at info@hotelandy.com.

On the day of arrival, rooms and apartments will be ready from 14.30. On the day of departure we kindly ask you to vacate your room by 10.30.

  • Daily airing and shaking of duvets
  • Daily emptying of dustbins
  • Apartments: 1x cleaning per week for stays of 7 days and more
  • Double rooms: daily cleaning
  • Change of towels after the 3rd day (or on request)
  • Change of bed linen after the 7th day (or on request)

Not inclusive: Cleaning of kitchen and tableware during your stay, local tax, final cleaning fee.

For binding reservations we will charge a deposit of 30% of the total price.

Breakfast buffet is included in the apartment and room rates. You can have breakfast from the buffet at the restaurant or delivered to your apartment (advance booking required).

All apartments are equipped with a complete set of cookware and tableware, kettle, capsule coffee machine with 4 free capsules, 2 free bottles of water, dishwasher, induction hobs, stove with integrated microwace, refrigerator with freezer compartment (shopping service available, please order online and we will fill your fridge), fire blanket, broom, long handle cleaning brush, dustpan set, cleaning bucket, a bag with cleaning utensils (sponge, brush, cleaner, dishwasher tablets, dish towels, sewing kit, cleaning cloths), towels, wellness bag with towels, bathrobe and slippers, bed linen and toilet paper.

YES. The use of the Andy sauna experience, swimming pool and fitness centre is included in the room/apartment price – day of arrival inclusive.

We accept

  • Maestro
  • Visa
  • Mastercard
  • V-pay
  • Cash (€)

Special regulation:

  • In the event of a renewed corona pandemic or if you contract COVID-19 (medical certificate must be presented), or in the event of a possible border closure or travel warning, cancellation is also possible at short notice up to two days before arrival.

Otherwise the following conditions apply:

  • No cancellation fee for cancellations up to 30 days prior to date of arrival.
  • For cancellations between 29 to 14 days prior to date of arrival we charge 50% of the booked total amount.
  • For cancellations between under 14 days prior to date of arrival we charge 80% of the booked total amount.
  • We will charge 100% of the booked total price for no-shows.
  • For early departure or late arrival we charge 80% cancellation fee.
  • In case of cancellation the General Terms and Conditions for the Austrian Hotel Industry apply.

 

Our recommendation: Click here and take our a travel cancellation insurance.

Cover exists in the event that you, as the insured customer, are unable to commence the trip

  • because you have been found to have an elevated temperature measured, even if a later test result is negative, or you have tested positive for COVID-19 without showing symptoms.
  • if you show COVID-19 symptoms.
  • because a close relative or a person living in the same household has contracted COVID-19 and your presence is urgently required.
  • because a close relative in the shared household has contracted COVID-19 and you must therefore be quarantined.

Click here to view all information.

Leave your car parked and travel comfortably by public transport. We are happy to organize a transfer from/to the train station or airport.

  • Hotel shuttle from the train station Imst to the hotel (approx. 20 km) per transfer € 25
  • Hotel shuttle from the train station Landeck to the hotel (approx. 30 km) per transfer € 35
  • Hotel shuttle from the airport or the train station Innsbruck (approx. 65 km) per transfer € 80