Welcome to Hotel Andy!

We have put together some tips and information for an enjoyable stay. Questions? Need some local tips? Our friendly team will be happy to assist you.

  • Opening hours 18:00 – 21:00 (last order 20:45)

Press this button on your room telephone. Enter the wake up time (4 digits), then press #. Wait for the message. To delete a wake up time, select the same button and press #.

At Andy Hotel Apartment, Tanja Holzknecht-Jeller and her cosmetic studio Wohl Geh³ Fühl offer beauty treatments and massages.

  • Please make appointments by phone at +43 (0) 664 5281681 or by email: wohlgeh.fuehl3@gmail.com
  • If you need to cancel an appointment, please let us know the day before.
  • Our help-yourself breakfast buffet is available from 07:30 to 10:00. A table will be reserved for you.
  • On request, we offer breakfast room service in your apartment (extra charge € 12 per person). Please let us know by 12:00 noon on the day before.
  • The nearest cash machine is located at the bottom station of the cable car.
  • Follow this link to find more cash machines in the region.
  • Check-in: from ca. 15:00
  • Check-out: until 10:30
  • Late check-out subject to availability, extra charge applies.
  • Intermediate cleaning of apartments is carried out for stays of 7 nights and more.
  • If you need fresh towels or toilet paper, please place the door hanger on the doorknob outside of your room to inform our housekeeping.
  • In order not to disturb you in your apartment, you can use the trash cans at our parking garage behind the hotel for your garbage.
  • Please place the door hanger on the doorknob outside of your room when something is used up so that our housekeeping can refill it.
  • You will find the door hangers on the doorknob inside of your room or on the coat hook of the wardrobe.

Please ask for a discount card at our reception.

  • The charging station is located on the 1st floor of the parking garage. Please ask reception to unlock it for you.
  • We charge € 45 per full charge, or the proportionate amount according to the battery charge level.

You are welcome to borrow rucksacks, hiking poles, binoculars and umbrellas for free from our reception.

  • Open daily 24 hours for guests aged 15 years and over.
  • Children under 15 years old must be accompanied by an adult.

At Hotel Andy, we use Grander water in all areas. From every water pipe – be it in the room or in the restaurant – flows the revitalized, precious commodity. Also in the bathrooms, from the showers and even in our swimming pool, the original power of the wet element pampers you. Follow this link to find out more.

Pharmacy Pitztal Apotheke in Arzl
Dorfstraße 38
6471 Arzl im Pitztal 
Mon-Fri 08:00 – 12:00 / 15:00 – 18:00

Pharmacy Stadtapotheke Imst     
Dr.-Carl-Pfeiffenberger-Straße 22
6460 Imst
Mon-Fri 08:00 – 18:30

Doctors practices
Dr. Gebhart, Arzl, (05412) 66 120
Dr. Unger, Wenns, (05414) 87 205
Dr. Gusmerotti, Jerzens, (05414) 86 244
Dr. Niederreiter, St. Leonhard, (05413) 87 205

Hospitals
MEDALP Imst / Mils
Medalp Platz 1, 6460 Imst
Tel. 0043 5418 51100

Krankenhaus Zams
Sanatoriumstraße 43, 6511 Zams
Tel. 0043 5442 600

Opening hours may vary. Please contact our reception for more information or follow this link.

  • In the basement, there is a laundry room for our guests, which you can use free of charge. Please keep the room clean and tidy.
  • Please avoid washing single items. Please collect your laundry and use the short wash cycle – for the sake of the environment!
  • You are welcome to borrow clothes drying racks for your room or apartment from the laundry room – please return them after use.
  • You can buy washing detergent at the reception.

Massages by Christiana – follow this link for more information.

To make an appointment, please contact Christiana by email at info@besonderzeit.com
or our reception per email at info@hotelandy.com or by phone at +43 5414 86100.

  • Please use the night entrance for leaving/entering the hotel after 22:00.
  • To access the night entrance, walk down the stairs at the corner of the building. The night entrance can be opened with the hotel key card.

We will be happy to provide packed lunch for you (€ 14.50 per person). Please ask our service staff or reception.

  • Before check-in and to unload your luggage, you can park your car kerbside in front of the hotel. Please switch on the hazard warning lights.
  • The driveway next to the hotel takes you to our multi-storey parking garage. Take advantage of a free parking space on the 1st or 2nd level during your stay.
  • We have reserved three parking spaces for e-cars on the 1st level. On request, our reception will unlock the charging stations for you.
  • The ground-level parking spaces are reserved for our staff.

Our reception offers a selection of parlour games to borrow for free.

  • We accept EC card, Visa, MasterCard or cash.
  • You can settle your bill on the day before your departure until 19:00.
  • Pets are welcome to stay with us! We are happy to provide your four-legged friend with a dog blanket and bowl in your room.
  • For trips with the buses/cable cars, you are welcome to borrow muzzles for free at the reception.
  • Dogs are not allowed in the breakfast room. If you want to bring your dog along for breakfast, we will be happy to reserve a table in the conservatory.
  • Follow this link to find operating times of the Hochzeiger cable cars in summer, excursions & attractions, family activities, etc.
  • The Pitztal Summer Card is included in all bookings. You will receive your Pitztal Summer Card from our reception on arrival. The card allows daily free use of one cable car or access to the XP adventure park (including day of arrival or day of departure). In addition, you have daily free access to other participating experience providers plus daily free use of public buses in the Pitztal.
  • Follow this link to find operating times of the Hochzeiger cable cars in winter and information about the ski area.
  • Follow this link for more winter activities, such as winter hiking & snowshoeing, tobogganing and ice skating.
  • Our playroom is located in the basement next to the fitness center.
  • Please leave the room as clean and tidy as you would expect to find it.
  • Please do not leave your children unsupervised. Parents are responsible for their children.

Our reception is staffed daily from 8:00 to 21:00. Please dial 9 from your room phone. In case of emergency, call us at +43 (0) 5414 86100.

Follow this link to find restaurants, cafés, huts and on-mountain dining options.

Press 0 to get an outside line. Enter the phone number you wish to call.

We are happy to deliver your order from the restaurant or bar to your room or apartment (for an extra charge).

All rooms/apartments have a room safe where you can store your valuables and cash (insurance cover up to € 3,000 per safe). You are welcome to deposit higher amounts of money at our reception.

Follow this link and find shopping options for grocery stores, regional products, lifestyle & sports fashion.

Please ask at reception for more information.

The ski storage room is located next to the night entrance. Each room/apartment has an assigned ski locker to store your skis, ski boots (with dryer) or hiking equipment in summer.

Our hotel is smoke-free! A dedicated smoking area is located near the entrance. You may smoke on the balcony of your apartment, ashtrays will be provided. If there is no ashtray, please ask at reception.

Join our hiking guide Klaus on beautiful walks and excursions in the Pitztal mountains. For up-to-date information, please see our folder in the hotel lobby or ask at reception.

To save energy, our saunas will be heated only on request between 13:00 and 20:00.

Follow this link to see the opening hours of our wellness area and our spa etiquette.

Please log in to the Hotel Andy network with the password: Andy2019.